1. Contracting Parties
These Terms and Conditions are legally binding between the traveler(s) and Esna Holidays(Private) Ltd., herein after referred to as “Esna”.
2. Acceptance of these terms
PLEASE NOTE: Acceptance of a quotation from Esna constitutes acceptance of these Terms and Conditions which take effect as soon as Esna issue you with a confirmation.
3. Accommodation
All accommodation, room type(s) and specification are as shown in the itinerary.
4. Meals
Meals are as shown in the itinerary.
5. Transfers
Transfers are provided on arrival and departure from airport to hotel and return only where specified in the itinerary.
6. Itinerary
Accommodation and arranged sightseeing are subject to change at any time due to unforeseen circumstances or circumstances beyond Esna’s control. Every effort will be made to operate tours as planned, but alterations may occur after the final itinerary has been issued. Esna also reserves the right to withdraw a tour or any part of it, to make such alterations to the itinerary or the tour inclusions as it deems necessary or desirable, and to pass on to tour members any expenditures or losses caused by delays or events beyond its control.
In case of any appreciable variation in the tour price due to these circumstances, Esna reserves the right to make adjustments to the tour costs as necessary.
7. Special Requests
Specific requests should be advised at time of booking. Please note that every effort will be made to secure special requests, however; they cannot be guaranteed.
8. Transportation
Transportation will be as specified in the itinerary.
9. Baggage
Esna provides handling of baggage only as specified in the quotation. Weight restrictions for baggage on some routes on internal/domestic flights may apply; details of which will be provided with pre-tour documentation. Baggage and personal effects are at the owner’s risk throughout the tour and Esna assumes no liability for lost or damaged baggage. Baggage insurance is strongly advised.
Please check with your international carrier for other baggage restrictions applicable to your international flight.
10. Taxes & Gratuities
Hotel taxes as imposed by city and state governments are included. Airport taxes are included where specified in the itinerary.
Gratuities for guides, drivers, porters, camp staff, ship crew and Tour Managers are not included and are at the discretion of the traveller.
11. Exclusions
The cost of obtaining passports, visas, excess baggage charges, items of a personal nature such as drinks, laundry, telephone calls, fax charges and excess baggage charges unless expressly included in writing, are not included in the tour price.
12. Prices & Arrangements
The tour price includes planning, handling and operational charges and is quoted based on the current rates of exchange and tariffs. Entrance fees as part of scheduled sightseeing tours are also included in this price. This price is subject to revision in line with significant changes in foreign currency, tariff rates, taxes etc.
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