1. Air Ticket Booking Services:
Flight Reservations: Assistance with booking domestic and international flights.
Fare Options: Information on different ticket categories (Economy, Premium Economy, Business Class, First Class) and fare types (flexible, non-refundable).
Multi-City & Round-Trip: Booking options for one-way, round-trip, and multi-city journeys.
Group Bookings: Special services for group travelers.
Last-Minute Deals: Information on last-minute offers and special promotions.
2. Search & Compare:
Fare Comparison Tools: Access to the best fares from various airlines, with price comparisons.
Flexible Dates: Search for the best deals within flexible date ranges.
Airline Ratings & Reviews: Feedback and reviews for different airlines to help in decision-making.
3. Special Travel Requests:
Meal Preferences: Request for vegetarian, vegan, kosher, halal, and other special meals.
Seating Preferences: Assistance with choosing window, aisle, or extra-legroom seats.
Assistance for Special Needs: Support for passengers with reduced mobility, special medical needs, or unaccompanied minors.
4. Ticket Changes & Cancellations:
Change & Reschedule Assistance: Help with flight changes, including date changes or upgrading to a different class.
Cancellation Policies: Information about airline cancellation fees and refund options.
24/7 Support: Round-the-clock customer service to assist with cancellations or rescheduling due to emergencies.
5. Travel Documentation:
Visa Assistance: Guidance for visa requirements based on destination.
Passport Validity Check: Ensuring travelers have the necessary valid documentation.
Health and Safety Guidelines: Updates on required vaccinations, travel restrictions, and COVID-19 guidelines.
6. Additional Services:
Baggage Allowance: Details on baggage restrictions and excess baggage charges.
Loyalty Programs: Information on frequent flyer programs and how to earn or redeem miles.
Insurance: Offering travel insurance packages covering flight cancellations, lost baggage, and medical emergencies.
7. Payment & Invoicing:
Payment Options: Multiple payment methods, including credit cards, debit cards, online transfers, and installment plans.
Billing & Invoices: Generation of invoices for business or personal travel, and detailed breakdowns of flight costs and fees.
8. Travel Alerts & Updates:
Flight Status: Real-time flight status updates and notifications for delays or cancellations.
Weather Alerts: Information about weather conditions that might affect travel plans.
Travel Restrictions: Updates on travel bans or restrictions due to global events.